Thank you for showing interest in the VibrationBloc Washing Machine Anti Vibration Stand by Seicon Limited. Please note, this washing machine stand is designed to stop the transmission of vibration from the machine into the floor of the structure on which it is standing. It is not designed to completely stop noise emanating from the machine or reduce audible noise in the machine. This system is designed to help reduce damage causing vibrations you can feel being emitted from your front loading washing machine. Here you will find FAQs on the VibrationBloc washer stand, if you have any order, shipping or return related questions please visit our customer service page.